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Privacy Policy

1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

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  • User privacy and data protection are human rights

  • We have a duty of care to the people within our data

  • Data is a liability, it should only be collected and processed when absolutely necessary

  • We loathe spam as much as you do!

  • We will never sell, rent or otherwise distribute or make public your personal information

 

2.0 RELEVANT LEGISLATION
 

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
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This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

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3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
 

This website collects and uses personal information for the following reasons:

 

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. 

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

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3.2 Contact forms and email links

Should you choose to contact us for any queries or concerns, you may do so by emailing: gdpr@white.space

the email address that you submit to us will be forwarded to AirTable which is the whitespace CRM. We consider AirTable to be a third party data processor (see section 6.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

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3.3 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to AirTable which is the whitespace CRM.

Your email address will remain within AirTable database for as long as we continue to use AirTable services for our CRM  or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email at gdpr@white.space. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.

 

4.0 HOW WE STORE YOUR PERSONAL INFORMATION
 

As detailed in section 3.2 above, if you submit a comment to a blog post published on this website some personal information will be stored within this website’s database and thus in our other databases. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is build on (WIX). In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

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5.0 HOW LONG WE STORE YOUR DATA
 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us at gdpr@white.space

In some circumstances you can ask us to delete your data: see [Request erasure] below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

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6.0 YOUR LEGAL RIGHTS
 

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the following rights:

 

• Request access to your personal data.
• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Right to withdraw consent.

 

If you wish to exercise any of the rights set out above, please Contact us at gdpr@white.space.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

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7.0 ABOUT THIS WEBSITE’S SERVER
 

This website is hosted by WIX which have servers globally.

You can find more details here.

 

8.0 OUR THIRD PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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9.0 OUR THIRD PARTY DATA PROCESSORS
 

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

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10.0 DATA BREACHES
 

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

11.0 DATA CONTROLLER
 

The data controller of this website is: Whitespace Global, a UK Private limited Company with company number: NI642645

Whose registered office is:
Whitespace Global,

Ormeau Baths, 22 Ormeau Avenue,

Belfast, BT2 8HS

 

And whose operating office is:
Whitespace, Runway East,

58-60 City Road,

London, EC2A 3JL

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9.0 DATA PROTECTION OFFICER
 

Alex Bochenski

Product Manager / Data Protection Officer

Telephone: 075632 66777
Email: gdpr@white.space

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